March
31

I do dearly love the UK. The weather, the gardens, the football, the culture that seems somehow a part of me even though I wasn’t born here; all are reasons I keep coming back. Each time I return, however, I’m reminded of how different I am to the norm, simply because I’m Australian. We like to think we have a lot in common, us Aussies and Brits - we share a love of sports, the English language, and the Union Jack, amongst other things - but the fact is that Australians are drastically different in personality to our brothers and sisters from the Mother Country. I find this to be particularly true when you compare an Australian of my age (mid-twenties) to a Brit around the age of Rob’s parents. We seem to have opposing philosophies, and whilst I acknowledge this could be to do with age as much as culture, I can’t help but think it has a lot to do with being brought up in different countries.

Australians are reputed for being laid-back, cheerful and in favour of giving people ‘a fair go’. In general I’d have to say I think this is true, but in ways that are more subtle than you would think at first glance. At Rob’s dinner table, the conversation usually centres around politics or finance - the recession, unhappiness with the state of the Labour Party in Britain, membership in the EU, and so forth. I’m always amused when I’m asked “What is the standard mortgage rate in Australia?”, “How much do you pay for your health insurance?”, “How much tax do you pay?”, or “How much is your car insurance?” - to me, these are personal questions, and ones that I am never asked in Australia. My reaction to most statements made about such topics is to shrug, smile, and say, ‘Oh well, it won’t always be like this.’ I’d rather be talking about food, books, or the lives of family and friends. Whilst Rob’s parents seem to think it’s perfectly fine to enquire about the exact figure of my annual income, my family’s income, and our use of mortgages and credit cards, my parents would never dream of asking Rob anything remotely to do with money. They would instead be interested in how Rob’s family works - are they caring towards one another, what do they talk about around the dinner table, and are they pleasant towards me?

I’m always amazed by the treatment of customers by staff in British restaurants or stores. Coming from a retail background in Australia I expect to be served with a smile and a friendly word or two - but in the UK this is rare (particularly in London and the other bigger cities). Staff here aren’t necessarily outright rude, they just don’t seem to care one way or the other. This difference made itself particularly apparent recently, when I was coming through Immigration in Manchester. I strode up to the desk with a friendly smile and greeting, only to be responded to with a grunt. When the immigration lady decided I had been in and out of the country too often over the last few months (even though this isn’t illegal and I was 100% in the right as far as my visa was concerned) and I was thus worthy of detaining for further examination, she treated me like a criminal. I wasn’t allowed to turn my phone on to text Rob (who had already gone through immigration to get our luggage), I wasn’t allowed to explain my reasons for being in the UK so frequently, and I was cut-off several times as I answered the questions the immigration staff were asking. My luggage was torn apart and rifled through, every single piece of paper I had on me (including receipts for drinks and two magazines I’d read on the plane) was taken for further investigation, and at one stage they even wanted to confiscate my thyroid medication (which I can’t do without). Only after it was established that I was in fact genuine and telling the truth did the staff member start being polite to me, at which point she told me that her daughter was currently out in Australia back-packing. I was certain her daughter wouldn’t have been treated as rudely going through Australian Immigration as I had been trying to enter the UK - they at least would have greeted her daughter with a smile. Rob confirmed my suspicions - he’s never been treated poorly as a Brit entering Australia.

A recent article in the UK’s Sunday Times Magazine, entitled ‘What a Difference a G’Day Makes,’ analyzed the reasons that so many Brits are emigrating to Australia. Presently, 25% of all immigrants to Australia are British, and a huge portion of our tourism industry relies upon the British Pound. One of the Brits interviewed stated that she moved to Australia in part because she loves how tolerant the Australians are - she can wear flip-flops (thongs) to the office, and she believes that Australians are laid-back, free, and completely unaware of class or cultural barriers. Another interviewee said that in Australia, “You’re treated the same as everyone else, whether you’ve been here for a few weeks or 30 years. You’re not judged by your background or your accent, you’re judged by what you can do for Australia.” The final sentence of the article is the most telling - “as I watched younger Australians and British backpackers dance in the New Year and partying on the beaches of Sydney, it occurred to me that perhaps Britain had made a terrible mistake - surely they should have left the convicts at home and emigrated?” I think this article has hit the difference right on the head - in Britain, a long history of class and cultural divide has seemingly become ingrained in the national psyche. In Australia, we simply don’t care - we’ve all come from humble beginnings, whether convict or settler or immigrant - and we’re all working towards a single national future.

I find that I have to hide my Australian-ness whilst I’m in the UK, not because I’m ashamed of my accent or my attitudes, but because people really distrust my cheerfulness and laid-back approach. I’m not as worried about this as I used to be - I can’t change the UK or the people that inhabit it, nor should I want to change my own uniquely Australian personality. The secret is to understand that the differences run deep and are forged by often opposing national histories - Australia is young, optimistic, and has never been invaded or attacked to the extent the UK has. For the most part emigration to Australia is legal, whereas the UK has an open-border policy within the EU which sees hundreds of thousands of people from all over the world pour in to the country each year. Far from being bogged down by year upon year of tradition and structure, Australia seems to change readily with the times, whilst in the UK any changes are made much more slowly. I think the only thing that really surprises me about the relationship between Australia and the UK is the fact that Britain was responsible for the formation of my home country - which would imply that some of our youthful optimism and exuberance must have come from our parent nation. I’m yet to come across such emotions in the UK - and believe me, I’ve been looking.

I’d be really interested to hear from any other Australian-British expats - is it just me that feels this way about the relationship between our two nations?

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Comments

Ben Barden on 1 April, 2008 at 8:55 am #

It’s not just you - I know exactly what you’re talking about. However, I have noticed that different regions of the UK can be much more friendly. It seems to be better in the north, although you mentioned immigration in Manchester not being great. I found Scotland much friendlier than the south of England. My wife and I always said that if we hadn’t emigrated to Australia, we probably would’ve moved up north.


Guera on 1 April, 2008 at 3:31 pm #

Definitely not just you! I lived in London for about a year and was struck by how rude and sullen shop staff were too. I’ve travelled quite a few places (including the Middle East) and I have to say entering the UK has been by far the worst experience of all - I have never been grilled as much as on arrival in London, despite being married to a British citizen and at one point having permanent residency.

I agree with Ben too - my experience (without wanting to generalise too much) is that the people from the North are a LOT friendlier than the South. I worked in a ski chalet in France (British company) for a season and all our guests were British. For the most part the guests from the North were friendly, respectful and polite and those from the South were rude, snobbish and demanding.


amy on 1 April, 2008 at 9:39 pm #

Ben - I’m going to Scotland this weekend so perhaps I’ll feel more welcome there! My family were originally from Scotland (my great-grandfather was from Edinburgh), so perhaps they’ll be more what I’m used to.

Guera - I’m glad it’s not just me! I just can’t understand why they have to be so nasty at British Immigration - granted, there are a lot of Aussies in the UK and perhaps they overstay their welcome, but why should we all be lumped in the same boat? I’m kind of relieved it’s not just me…!


suzy on 3 April, 2008 at 8:12 am #

So true. Because so much is similar I found the differences in attitude and outlook even more surprising when I was living in London. I remember being abused by a shop attendant at H&M for not putting things back on the hangers properly after trying them on! I found after living in London for a while I became less friendly, and didn’t make eye contact or smile at strangers anymore. Japan was similar, and now I’m back in Sydney I find it almost confronting when people are friendly and chatty in the shops, although after a year I’m getting used to it again.


amy on 3 April, 2008 at 8:37 pm #

Suzy - wow, I’m glad it’s not just me. Luckily I haven’t been abused by anyone in H&M yet, although one woman behind the counter in a store in Manchester got quite snippy with me when I didn’t have a chip & pin credit card, and they had to swipe my card the old fashioned way and make me sign for it…. !!


Craig on 20 April, 2008 at 2:36 pm #

The US immigration dept. is really rude and nasty as well. I’m a Canadian citizen, and a permanent resident of the States. Every time I come into the US from abroad, or have to renew my residency, I am treated as a piece of rubbish. They talk at me as if English isn’t my native language, and generally treat me (and anyone else there) horrendously.

As for customer service, I think most of western Europe is like that. Everywhere I’ve been on the mainland, the “customer service” is virtually non-existant. They treat you as if they’re doing you a favour by selling you something, rather than the other way a round.